Call Center Disclosure
Effective Date: July 25, 2026
At PCProSecure, we are committed to providing professional, transparent, and responsive customer support. This Call Center Disclosure explains how our customer service operates and what customers can expect when contacting our support team.
Company Information
Business Name: PCProSecure
Owned and Operated by AllroundFix LLC
Business Address:
670 River St
Hyde Park, MA 02136
Massachusetts, USA
Email: support@pcprosecure.online
Website: https://pcprosecure.online
Customer Support Services
Our customer support team is available to assist customers with:
- Product information and purchasing assistance
- Order status enquiries
- Billing and payment questions
- Digital product delivery support
- Refund and cancellation requests
- General website assistance
- Product compatibility information
Support is provided through the communication channels listed on our website.
Independent Customer Support
PCProSecure is an independent retailer and customer support provider.
Unless expressly stated otherwise, our customer service representatives are not employees, agents, or representatives of any third-party software publisher, hardware manufacturer, or technology company. We do not claim any affiliation with, authorization from, endorsement by, or sponsorship from any third-party brand.
References to third-party products, software, trademarks, or company names are used solely for identification, compatibility, or informational purposes.
No Unsolicited Calls
PCProSecure does not make unsolicited telephone calls requesting:
- Passwords
- One-time verification codes
- Remote access to your computer or device
- Credit card information without your request
- Banking or other sensitive personal information
If you receive a call claiming to represent PCProSecure that you did not initiate, please verify the caller by contacting us through our official email address or website before sharing any personal information.
Call Recording
Where permitted by applicable law, customer service calls may be monitored or recorded for quality assurance, training, security, and dispute resolution purposes.
By continuing a call with our support representatives, you consent to such monitoring or recording where legally permitted.
Customer Responsibilities
When contacting our support team, customers are expected to:
- Provide accurate order information.
- Treat support representatives respectfully.
- Provide only the information necessary to verify an order or resolve a request.
- Follow instructions provided during the support process.
Remote Assistance
If remote assistance is offered for a specific service, it will only be provided with your prior knowledge and explicit consent.
You may end a remote support session at any time.
Service Availability
Customer support availability may vary depending on business hours, holidays, and support volume.
Although we strive to respond promptly, response times cannot be guaranteed.
Limitation of Support
Our support team provides assistance only for products and services offered through PCProSecure.
We do not provide legal, financial, tax, or other professional advice through our customer support channels.
Contact Us
If you have questions regarding this Call Center Disclosure or need assistance, please contact us:
Business Name: PCProSecure
Owned and Operated by AllroundFix LLC
Business Address:
670 River St
Hyde Park, MA 02136
Massachusetts, USA
Email: support@pcprosecure.online
Website: https://pcprosecure.online
Independent Business Disclosure
PCProSecure is an independent retailer and information provider owned and operated by AllroundFix LLC. Unless expressly stated otherwise, we are not affiliated with, authorized by, endorsed by, or sponsored by any third-party software publisher, hardware manufacturer, or technology company.
All trademarks, logos, product names, and brand names are the property of their respective owners and are used solely for identification, compatibility, or informational purposes.
